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Less than two months earlier, the company agreed to a similar settlement with the Ohio Attorney General’s Office after consumers filed complaints that Vivint claimed, according to BBB documents, “that its home security equipment was free, but failed to disclose the existence or amount of installation, activation and monitoring fees associated with the system.medic alert service
Some departments have given out free or discounted Ring devices to the community, and city governments are also subsidizing Ring products using taxpayer money, according to reporting from Motherboard. Ring says it didn’t pay for the doorbells given out in El Monte, and the police department did not return a request for comment. Ring’s partnerships with law enforcement have come under growing scrutiny in recent months, as media reports have raised questions about their lack of transparency and potential for privacy abuses. Ring argues that its products can drastically reduce crime in communities, but critics have questioned the grounds for those claims. Others accuse the Neighbors app, and similar apps like Citizen, of creating an ersatz surveillance state and stoking fears at a time when crime rates are at historic lows. The company’s motion activated doorbells may capture innocent activities of people who live nearby, like someone walking down a public street.